Privacy Policy

At My Install Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, available on the Google Play Store and Apple App Store. By using the My Install Hub app ("App"), you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please discontinue use of the App.

1. Information We Collect

We may collect the following types of information from users of the App:

a. Personal Information

When you create an account, we may collect personal details such as (but not limited to):

• Name
• Email address
• Phone number
• Company name (if applicable)
• Payment information (when applicable for services or transactions)

b. Device Information

We may collect information about the device you use to access the App, including:

• Device model and manufacturer
• Operating system and version
• IP address
• Mobile network information

c. Location Data

With your permission, we may collect and process information about your location to improve the functionality of the App (e.g., for job listings, finding nearby installers). You can enable or disable location services through your device settings.

d. Usage Data

We collect information on how you interact with the App, such as:

• Pages visited
• Time spent in the App
• Features used
• Errors or bugs encountered

2. How We Use Your Information

We use the information we collect to:

• Facilitate account creation and login processes.
• Connect fleet operators, vendors, and installers for telematics installations.
• Improve and personalize your experience within the App.
• Provide customer support and respond to inquiries.
• Process transactions and send relevant communications (e.g., job updates, payment receipts).
• Perform analytics on App usage to enhance the App’s performance and features.
• Detect and prevent fraud or unauthorized activities.

3. Disclosure of Your Information

We may share your information in the following circumstances:

a. With Service Providers

We may share your information with third-party service providers who perform our services, such as payment processing, hosting, or analytics services. These third parties are bound by confidentiality agreements and are only permitted to use your data for purposes of providing services to My Install Hub.

b. For Legal Compliance

We may disclose your information if required by law, such as in response to a subpoena or court order, or if we believe that such action is necessary to:

• Comply with legal obligations.
• Protect and defend our rights or property.
• Prevent fraud or illegal activity.

c. In Business Transfers

If we undergo a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. You will be notified of any changes in ownership or control of your personal information.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve the App. These technologies help us:

• Understand how users engage with the App.
• Store user preferences.
• Provide targeted services or advertisements (if applicable).

You can modify your cookie preferences through your device or browser settings, but some features of the App may not function properly if cookies are disabled.

5. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information directly in your account settings.
• Opt-Out of Marketing: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in those emails.
• Delete Account: You can delete your account by contacting us at support@myinstallhub.com. Note that we may retain certain information as required by law or for legitimate business purposes.

7. Children’s Privacy

The App is not intended for users under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information as quickly as possible.

8. Third-Party Links

The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy in the App. Your continued use of the App after such changes will constitute your acknowledgment and consent to the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

• Email: info@myinstallhub.com